WAYNE DOOLEY 26551 Espalter Drive Mission Viejo, CA 92691 (949) 770-1506 wayno@waynosworld.com ----------------------------------------------------------------------- Profile ----------------------------------------------------------------------- Twenty years of progressive experience in project management, systems analysis, programming, computer room operations, wide area network management, and customer service solutions. Competently juggle multiple assignments while maintaining high emphasis on quality. Strong technical problem solver, mediator, and motivator. ----------------------------------------------------------------------- Key Skills ----------------------------------------------------------------------- * Project Management * Systems Analysis * Supervision & Team Building * Workflow Modeling * Process Reengineering * User Interface Design * Training & Instruction * Data Modeling * Productivity/Efficiency Increases * Design Troubleshooting * Research & Analysis * Technical/User Support ----------------------------------------------------------------------- Experience ----------------------------------------------------------------------- VERIZON WIRELESS - Irvine, CA Senior Project Manager, 10/01 to 3/02 Program manager contracted by CompuWizards for Verizon Wireless west area IT real estate initiatives. Functional management of telecommunication and data communication activities with real estate portfolio managers, IT project managers, and mobile telephone switching office project leads. Managed 40+ projects using MS Project, Visio, and Excel. Compiled cost analysis data for proposed infrastructure moves. Engaged various business activity leads to gather and refine technology needs. Advised director of telecommunications regarding fiscal year resource allocations for key projects. Provided weekly and as required project updates to executive leadership. Performed weekly directorate level review of proposed infrastructure change controls. *** Key Accomplishments *** - Managed realignment of real estate and telecommunications project management. Opened communications between six western real estate regions. Realigned project requests, budgeting, reporting, and resource allocation. - Technical advisor for regional data center consolidation project. Coordinated area telecommunication infrastructure requirements with data center timelines. Single point of contact for project change management. ARROW ELECTRONICS, INC. - Denver, CO / Melville, NY MIS Project Manager, 7/00 to 8/01 Administered infrastructure and application development projects crossing multiple business groups. Coordinated commissioning, decommissioning, relocating, and merging various sales offices and warehouse facilities across North America. Lead diverse teams of functional users, technical leads, and facilities managers while ensuring scope and stakeholder expectations were met. Identified critical paths and managed risks to schedule and budget. Created and maintained budgets, plans, and project documentation using MS Project, Visio, and Office suite. Distributed status reports and briefed all levels of management on project status. Prioritized work assignments of up to 20 team members from telecom, networking, facilities, application development, and data implementations groups. Mitigated scope changes with stakeholders. Ensured timely vertical / horizontal flow of information among team members and sponsors. *** Key Accomplishments *** - Managed technical relocation of 351,000 sq ft warehouse to new facility. Managed $1.5 million MIS budget. Quick adaptation to changing requirements resulted in infrastructure availability, ensuring no loss to warehouse productivity. - Coordinated rapid decommission of 32 sales branches after corporate merger. Allowed early lease termination settlements resulting in significant cost savings to corporation. AIR FORCE PERSONNEL CENTER - San Antonio, TX Software Development Manager, 5/96 to 5/00 Managed fifteen-member application development team to reengineer COBOL-based human resources system into Oracle HRMS 10.7 / Oracle 7.3 in WinNT client / Unix server environment. Technical and management responsibility for user requirements analysis, development solution design, and software fielding. Used Designer/2000 CASE tools to document user requirements and PL/SQL code module generation. Developed complex data models to third normal form. Designed and implemented key/descriptive flexfield structures and common lookups. Integration testing across multiple environments using Mercury Test Director. Prioritized and delegated assignments. Hired and managed programmers. Trained development staff and functional area experts on Oracle HRMS use. Liaison between functional user community and development personnel. Briefed upper management on project status, possible problem areas, and solutions. Analyzed user requirements for technical feasibility and logical process flow. Implemented 20+ distinct task flows for wide-area use. Wrote PL/SQL program units and interface programs. Webmaster for local enlisted group, generating pages in FrontPage, HTML, CSS, and JavaScript. *** Key Accomplishments *** - Completed functional decomposition of two personnel accession subsystems – identified 250+ business rules through functional interviews and code reviews, ensuring thorough subsystem integration. - Designed/developed critical interface between HRMS and OTA to ensure course information was linked to applicant records in real-time. Allows military recruiters to schedule and cancel applicant training to ensure maximum seating in technical school classrooms. WWMCCS NETWORK OPERATIONS CENTER - Pentagon, DC Network Manager, 9/91 to 5/96 Managed daily operations of military wide area network center. Responsible for teleconference management, secure access, and scheduling mainframe maintenance across 26 Honeywell mainframe sites worldwide. Provided technical guidance to new personnel on GCOS and Unix based systems. Systems administrator on Sun Solaris network. Scheduled personnel for 24x7 operations. Briefed management on network trends and possible solutions to unscheduled network outages. Center Webmaster, generating HTML code and maintaining site. *** Key Accomplishments *** - Developed stand-alone relational database using dBase II for recording and reporting site outages. Provided management with the ability to perform accurate network trend analysis. - Coordinated security downgrade of 23 installations from Top Secret to Secret. Ensured no loss of service or compromise of sensitive military data. AIR FORCE HUMAN RESOURCES LABORATORY - San Antonio, TX Senior Systems Analyst, 7/88 to 9/91 Assisted in overall project design of psychological research studies for Department of Defense activities. Encoded, debugged, and implemented programs for mathematical / statistical analysis on Honeywell mainframe using COBOL pre-compiler language. Wrote Pascal, SAS, and Basic programs on MS-DOS/Win based small computers. Mentored new developers on top-down programming strategies, code reuse, and systems analysis. *** Key Accomplishments *** - Developed automated system for identifying deliberate failures on armed forces entrance examinations. System deployed to armed forces recruiting stations worldwide. - Coded and administered armed services retesting software – used to identify possible violations of recruitment testing procedures. Resulted in numerous terminations of fraudulent enlistments. ----------------------------------------------------------------------- Education ----------------------------------------------------------------------- WEBSTER UNIVERSITY - St. Louis, MO M.A., Computer Resources and Information Management, 1995 WAYLAND BAPTIST UNIVERSITY - Plainview, TX B.S., Business (Minor: Computer Studies), 1991 COMMUNITY COLLEGE OF THE AIR FORCE A.S., Information Systems Management, 1987 ----------------------------------------------------------------------- Technical Certifications ----------------------------------------------------------------------- Oracle Master, Designer/2000 Designer/Developer, 1996 Oracle Master, Designer/2000 Systems Analyst, 1996 ----------------------------------------------------------------------- Security Clearance ----------------------------------------------------------------------- Top Secret (TS-SSBI), Last used 1996